Customer Testimonials

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Google Nov 10, 2026

I was so impressed with the performance, everyone was so friendly, and experienced,my sale representative took so much time with me, always polite , I’m so glad I had the chance to visit Mullinax.

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Google Oct 31, 2026

I had a great experience from the sales reps to management and finance. They all were personable, knowledge and professional people. Made my decision easy to buy my vehicle.

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Google Oct 29, 2026

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Google Oct 26, 2026

Exceptional service was rendered by Kinta Steele on today. I stopped by this morning for a diagnostic check of my SUV. Kinta took care of my concerns & my vehicle was taken care of. The battery was replaced and off I went. Thankful for the express lane!! Awesome customer service TODAY!

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Google Oct 22, 2026

My service advisor was great Kinta Steele. She made sure that I was inform on how long my service to my vehicle would take and very nice and friendly.

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Google Oct 19, 2026

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Google Oct 14, 2026

The experience for me was great. Everyone was so very nice and greeted me kindly. The service recall was fast, my car was cared for, and when it was finished the office staff was just as nice as the shop employees. Great experience.

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Google Oct 4, 2026

We absolutely loved our experience with Mullinax Buick/GMC in Montgomery. Everyone was friendly, patient, helpful, and upfront. I love my new vehicle and they made it happen as soon as we were ready to purchase. We got a great price and financing rate. I would highly recommend this place if you are looking for a vehicle.

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Google Sep 29, 2026

Big Mike was absolutely amazing! He took great care of my husband and me and made the whole experience easy and stress-free. Very friendly, helpful, and professional. I highly recommend Big Mike to anyone needing a great service advisor! ⭐️⭐️⭐️⭐️⭐️

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Google Sep 25, 2026

Loved every second of this experience! Toni was very knowledgeable and honestly had me in and out. I knew what I wanted and I was pleased with my overall experience. The entire staff was extremely welcoming. I’ll be recommending my friends to visit when they are looking for a new vehicle!

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Google Sep 25, 2026

I purchased this vehicle August 1st and drove it off the lot. It has now been about 54 days since purchase and I’m still unable to register it. At this point, the level of inconvenience, delay, and lack of communication I have experienced is extremely frustrating and deeply disappointing. When I first inquired about the truck, the salesperson was attentive and provided a trade‑in estimate. I drove over an hour to view the vehicle and ultimately decided to purchase it. The buying experience itself was positive. I informed the dealership that I am active duty military stationed in GA ... Read More

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Google Sep 19, 2026

TLDR – Dealership was amazing. Roc and JD are very nice, professional, and listen to your needs. They put customer satisfaction forefront. Jamal very reasonable and good spirited sales manager that does what he can for the buyer. Fair pricing and they will make sure you get what was agreed upon. Would highly recommend this dealership to anyone. I truly give this business a 5/5 star rating because they earned it. Overall: Probably the best experience I’ve had with a dealership to date. While it is hard to make a dealership experience perfect for a customer, they tried and got close ... Read More

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Google Sep 18, 2026

Outstanding Performance in getting my repair done so I could continue my trip!

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Google Sep 16, 2026

We had some concerns with the timing of the service, a part missing, and an issue with parts on back order twice. We were asked to return for several visits to get the issues resolved. I REALLY appreciate Mr Tony and Big Mike for their help. Kenta (Service Lane Manager) step in and quickly got our issues resolved. Although, things started out rough, you all recovered GREATLY! Thank you for your service!

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Google Sep 13, 2026

Great dealership experience. The entire staff is top notch. Donnie needs to grow a goatee tho.

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Google Sep 2, 2026

I had a great experience purchasing my GMC Sierra 2500 AT4 from Mullinax Cadillac Buick GMC. Everyone I dealt with was friendly, professional, and very easy to work with. The entire buying process was straightforward and hassle-free, which made for a great experience from start to finish. Thomas Jackson was my salesman and was excellent to work with. He was friendly, knowledgeable, easy to communicate with, and never made me feel pressured or rushed. He made sure everything went smoothly and that I was taken care of throughout the entire process. I’m very happy with my new truck and would ... Read More

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Google Aug 28, 2026

Most unpleasant service interaction I've ever had at a car dealership. Don't know who hired them but just an awful representation of Cadillac gmc. And I only had a question and didn't want any repairs at the time!!!

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Google Aug 28, 2026

Kind and pleasant place to get service done on my gmc.

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Google Aug 26, 2026

Our sales associate, sales manager and finance manager went above and beyond our expectations

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Google Aug 22, 2026

They do a good job with the actual oil change but the service reps and manager always act as if they have a problem finding my service plan. It takes an extra 30 minutes to checkout. I purchased my truck there so why is it a problem every time?

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Google Aug 21, 2026

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Google Aug 14, 2026

Set up an appointment for my wife to get the oil changed in her new Yukon. She was a little bit late and they still worked her in and got the oil changed and tire rotation done in quick fashion. Great experience.

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Google Aug 14, 2026

Great working with them. Mariq, Saadiq, and Donni, were helpful and got me the new car I wanted at a great rate.

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Google Aug 11, 2026

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Google Aug 10, 2026

Thanks for your help Great service Tony

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Google Aug 6, 2026

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Google Aug 6, 2026

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Google Aug 3, 2026

While on vacation, our car unexpectedly would not start. Tony Burkhalter looked at it for us at Mullinax GMC in Montgomery, Alabama. He immediately did a quick check and found the problem and took care of us right away! Excellent service got us right back on the road!

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Google Aug 1, 2026

Tony is always going the extra mile to ensure that I'm satisfied. Tony is a jewel!!!

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Google Jul 30, 2026

Mr. Tony in the service department was excellent! From arranging the receipt of my vehicle from the tow company to completing the necessary repairs in a timely manner everything was great!

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Google Jul 30, 2026

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Google Jul 29, 2026

Tony is my hero

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Google Jul 26, 2026

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Google Jul 25, 2026

BUYERS BEWARE!!! STAY CLEAR OF THIS COMPANY!!! I had a deal going on a truck that I started last night (Credit app submitted and already approved on the truck). I missed a call from them at 0912 this am and called back at 1024 (1hr 12min) to wrap up the deal. They stated that since I did not answer they could not hold the truck lol! They have someone else coming at 1300 to look at the truck and they will let me know if they don't buy it. That is laughable. Do yourself a favor and DO NOT WORK WITH A ... Read More

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DealerRater Jul 25, 2026

BUYERS BEWARE!!! STAY CLEAR OF THIS COMPANY!!! I had a deal going on a truck that I started last night (Credit app submitted and already approved on the truck). I missed a call from them at 0912 this am and called back at 1024 (1hr 12min) to wrap up the deal. They stated that since I did not answer they could not hold the truck lol! They have someone else coming at 1300 to look at the truck and they will let me know if they don't buy it. That is laughable. Do yourself a favor and DO NOT WORK WITH A ... Read More

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Google Jul 23, 2026

Would do business with them again. DeAngelo was a professional.

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Google Jul 23, 2026

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Google Jul 22, 2026

Great service, and especially Tony Burkhalter . He made sure all the required mainenacewwas done right. Much more of a personal touch than I have had at other dealers.

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Google Jul 19, 2026

Mr. Thomas Jackson helped us find just what we were looking for. He was very professional and has a great spiritual glow about himself. He explained everything we needed to know about our vehicle, all the features and how to use them. Excellent customer service. Thank you Mr. Jackson!!

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Google Jul 16, 2026

Mr. Tony Burkhalter gave excellent service on the Spot! It was a delight. I was visiting from Huntsville, AL. THANK YOU FOR FINE SERVICE. Henri Lathon

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Google Jul 14, 2026

People were ready to make a deal with you basically on your terms. They were patient and straight forward. Thanks Jaylan and Mark. Sorry if I misspelled your names. You are great guys.

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Google Jul 12, 2026

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Google Jul 9, 2026

Exceptional Service, as Always! We recently had our first service appointment for a new vehicle at Mullinax Montgomery, and the experience was fantastic. We've worked with Tony for years, and he was absolutely great as usual! He always goes above and beyond to take care of us, making the entire process smooth and stress-free. If you're looking for top-notch, reliable service, we highly recommend Mullinax and couldn't be happier with the consistent care Tony provides.

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Google Jul 8, 2026

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Google Jul 8, 2026

Truck broke down going through Alabama from Cincinnati. Service department coming immediately and knew my urgency. They found it was a very simple fix when they really could’ve taken advantage of my situation. Wonderful people wonderful experience. Was there for a total of two hours and a very affordable fix.

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Google Jul 1, 2026

Rakiana”ROC” was excellent and made everything so smooth very friendly and was a great help she made sure I left with the vehicle I wanted I highly recommend her 🙂

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Google Jun 29, 2026

I recently used the service department twice, and both experiences were outstanding. Tony in the repair department was knowledgeable, honest, and made sure everything was completed quickly at a fair price. Estebon, the General Manager, has built a team that truly values customer service. Every person I spoke with was friendly, professional, and genuinely cared about making sure I had a great experience. It's refreshing to find a business that provides fast, high-quality service while treating customers with respect. I highly recommend them and will definitely continue using them for future service needs.

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Google Jun 29, 2026

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Google Jun 27, 2026

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Google Jun 26, 2026

It was great ! S/o to Levelle

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Google Jun 24, 2026

I have never really had good experience with this place. We took our 2023 GMC Sierra 1500 Denali to the service center because of an issue we came out with a truck with a footprint on our bumper weeks of waiting and they did nothing. Staff is kind though. Also this dealer made us run our credit score because they did not know how when we bought our Buick. I do not reccomend this place at all I would reccomend driving to somewhere further to get a better experience.

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Google Jun 24, 2026

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Google Jun 15, 2026

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Google Jun 8, 2026

Just the best! Everyone was so customer oriented! We were so pleased. Best dealership experience ever for us!

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Google Jun 3, 2026

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Google Jun 1, 2026

Josh was amazing. He really took my feelings and thoughts from a previous experience and did a total 360. Thank you Josh!!!

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DealerRater May 21, 2026

I was very disappointed on how I was treated about getting my title for my car! It took from Dec 9 2025 until the end of April 2026. I couldn't even get people to call me back Y'all get _ 0

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DealerRater May 17, 2026

Great to work with.. Best car buying experience ever. Friends, knowledgeable. ROC was amazing and did a fantastic job.

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DealerRater May 16, 2026

Had a great experience from sales and support staff, they were very responsive and quick to return my calls and needs during the buying process

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DealerRater May 14, 2026

very nice and knowledgeable very good salesmanship explains everything in detail the best car salesman i have ever dealt with

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DealerRater May 11, 2026

Awesome sales rep❤️ helped me get payments down to what I needed.. Will do business with him any day

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DealerRater May 9, 2026

Mahric made my car buying experience so easy. He was so patient and mannerable - a true man of his word. He, along with Maurice made the dynamic duo. Everyone that I came in contact with was very friendly and professional. I made several phone calls to the dealership prior to my arrival, and still the telephone service was equally amazing. If you're looking to purchase your next vehicle, go to MULLINAX! You will not be disappointed.

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DealerRater May 6, 2026

He very supportive of my ideal of car or suv . Very professional, considerate, patient friendly etc

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DealerRater May 6, 2026

Respectful, timely, thoughtful, caring, smart and kind. De’ Angelo went above and beyond during the entire process. He made buying my GMC Yukon AT4 XL smooth and stress-free, and even drove paperwork to my husband so he wouldn’t have to leave work. Extremely professional, thoughtful, responsive, and genuinely caring from start to finish.

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DealerRater May 6, 2026

This is the second vehicle I have purchased with Roc's assistance. I love that she is upfront, patient to answer questions, and after the purchase (this is the most important part) she makes sure I have everything set up and can safely operate the vehicle.

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DealerRater May 5, 2026

Great service lots of information trade allowance seems fair no pressure to purchase. Just get everything you wanted in a sales department

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DealerRater May 5, 2026

Easiest car buying experience ever !!!! Think that it took up an hour & a half for the entire experience

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DealerRater May 4, 2026

They did all did a super job to get by truck back on the road.

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DealerRater May 3, 2026

It was the most pleasant buying experience ever !!!! Great people working there!!! Can't say enough great things about the staff at the dealership

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DealerRater May 2, 2026

Great service People were very nice, worked with us on our trade in. Nice place

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DealerRater May 1, 2026

I've bought a lot of vehicles and this was the single best buying experience I've ever had.

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DealerRater Apr 30, 2026

The Employees are friendly people. They are very knowledgeable of the company. They explained the process and allows the customer to choose what they want.

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DealerRater Apr 28, 2026

Good follow up and quick turn around on all my questions I had a great experience working with this dealership. Their follow-up was consistent and professional, and they were quick to respond to every question I had throughout the process. Communication was clear, timely, and helpful, which made the entire experience smooth and stress-free. I really appreciated how attentive and efficient they were from start to finish.

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DealerRater Apr 26, 2026

Everyone was great and easy to work with during the process, and extremely nice. Shout out to Jalen and Lamont

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DealerRater Apr 24, 2026

As long as Thomas Jackson works there, I will be your customer. He is an honest man

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DealerRater Apr 23, 2026

Excellent! This is our second car we purchased from mullinax and as long as we are in Montgomery, Roc will be the only one we purchase cars from! I wish I could give 10 stars.

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DealerRater Apr 15, 2026

I was very pleased with the customer service at this dealership they were completely customer service oriented.

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DealerRater Apr 15, 2026

It was a great pleasure to do business with from the manager, sales representative and Finance Manager. Very professional !!! I will never buy a car from any other dealer. Felt like family .

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DealerRater Apr 14, 2026

Jalen was wonderful! Provided all the information asked promptly and with professionalism. Enjoyed the experience with him and the dealership.

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DealerRater Apr 14, 2026

Professional, courteous, personable and an amazing experience. Would recommend buying from them and will again in the future.

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DealerRater Apr 14, 2026

Mr Jackson was great super friendly very knowledgeable and easy to talk too would recommend him to anyone

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DealerRater Apr 13, 2026

Had a great experience Demonte is an excellent salesman very helpful and knowledgeable very satisfied with my purchase

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DealerRater Apr 12, 2026

The dealership was very organized. I would recommend anyone to come and purchase a vehicle. I was very satisfied.

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DealerRater Apr 12, 2026

Excellent customer service and attention to our needs for a vehicle and my budget Outstanding associates, both salesman did an excellent job

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DealerRater Apr 11, 2026

Very good culture. Treated us well and weren't pushy at all. They were great to work with.

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DealerRater Apr 10, 2026

Everyone was very helpful and got the job done professionally Everyone was very helpful and got the job done professionally I would definitely recommend Mullinax

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DealerRater Apr 8, 2026

My experience was very great and I will recommend any customer to go there to purchase a vehicle.

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DealerRater Apr 1, 2026

Professional and easy to work with. Knowledgeable on the vehicles and the up front pricing it great.

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DealerRater Mar 26, 2026

it was good I'll be back to buy more next time They were very kind.

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DealerRater Mar 23, 2026

I buy a new vehicle every year. This was worst experience at closing yet ,when I provided all information before I arrived and still took two hours.

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Google Mar 17, 2026

I cant say enough bad things about this dealship, i bought a brand new gmc sierra 1500 and have had nothing but issues since day 1, it was spilling coolant for while which took an act of god for them to deal with that issue, they said they never found the leak but it stopped all of a sudden, so i assume they fixed it and wont tell me. My truck couldnt get an alignment but they couldnt figure it out so i went to greys tire and they found the issue (a broken bolt) and fixed it at no charge. It ... Read More

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DealerRater Mar 8, 2026

Great friendly customer service Will refer and recommend to others as well. Very satisfied with everything

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DealerRater Feb 24, 2026

My husband and I came to view and test drive a new Buick and we’re very impressed with Marcus Ross and his patience. He answered all questions with confidence. As I was the one looking to buy, he directed all questions to me and not my husband and that goes a long way with me. The only downside for me was that as soon as we drove in to the lot, we were followed as we drove around. I do understand that it’s a very competitive business, but maybe, for future reference, a wave to let potential buyers ... Read More

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DealerRater Feb 21, 2026

Friendly service. Prompt responses. Good price on the vehicle. Clean and well kept property and facilities

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DealerRater Feb 21, 2026

Not to criticize but the time from sales agreement to purchase was excessive. Over an hour and a half waiting. Other than that the sales force extremely helpful.

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Google Feb 19, 2026

On July 18, 2025, we purchased a used vehicle from this dealership and were provided a 5-day warranty. On the 7th day, we contacted the dealership regarding noticeable transmission slipping. (The slight delay was due to my husband working 48-hour shifts as a firefighter and me caring for our baby.) We arranged time in our schedules to bring the vehicle in, but we were told that nothing was wrong with it. During the time the dealership had the vehicle, communication was extremely difficult. We called numerous times and were frequently placed on hold, only for the calls to be disconnected. The manager, ... Read More

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DealerRater Feb 18, 2026

When we visited in October, we were impressed with the dealership, especially Willie. We decided then that we would place our trust in Mullinax to get us into our new vehicle.

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DealerRater Feb 16, 2026

My salesman Josh was amazing!! The process of buying my first car was easy and informative. I highly recommend this dealership as well as my salesman Josh!

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DealerRater Jan 31, 2026

It was great! Josh was super helpful and very professional. He made my visit really smooth with absolutely no problems at all. The customer service from him was amazing!

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DealerRater Jan 27, 2026

Family oriented dealership , puts customer first . Buying a car was a complete zero pressure experience

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